Our sincere apology! We strive for exceptional quality, unfortunately a defected product can happen because of production or transport. You can contact us with a description of the issue and a picture and we'll fix it for you in no time.
If you ordered from the Netherlands, Belgium, Germany or France: Returns are free, you can use the return label provided with your order. Please follow the instructions, make sure the items you would like to return are unworn, still have the label and are in the original seal bag.
If you ordered from another country, return are at your own cost. You can return your item(s) at the following address: Van Harper Borchwerf 5, 4704 RG - Roosendaal The Netherlands
Exchanging a product is not possible. We know it is inconvenient but it actually takes more time, therefore costs more to change an item. If you wish to exchange your item(s), we kindly ask you to return your package and place a new order.