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FAQ & Contact

When will my order be shipped?
If you order before 12:00 am on weekdays, then we ship your order the same day. If you order on Friday after 5 p.m. or in the weekend, we will ship your order the next working day (Monday). If we cannot deliver your order (on time), we will contact you within 1 working day. You can follow your order with the Track & Trace number we've emailed to you. If you haven't received the email with your Track & Trace. Please contact us via
In the Netherlands & Belgium your order will be shipped with DPD. 

What are the shipping costs?
Free shipping on all orders in NL & BE. 

My product is damaged, what shall I do?
Our sincere apology! We strive for exceptional quality, unfortunately a defected product can happen because of production or transport. You can contact us with a description of the issue and a picture and we'll fix it for you in no time. 
I would like to return my order.
If you ordered from the Netherlands or Belgium
Returns are €4,95. Click here for the instructions to return your parcel. 

I would like to exchange a product.
Exchanging a product is not possible. We know it is inconvenient but it actually takes more time, therefore costs more to change an item. If you wish to exchange your item(s), we kindly ask you to return your package and place a new order.
What is the cost to return my order?
Returns from the Netherlands and Belgium are €4,95. When you want to return from another country all the return costs are at your own costs. 
 We recommend you to chose for a track & trace shipping method to avoid the package being lost. 

I have returned my order, when will I be refunded?
We usually refund your order within 14 work days after we've received your return. 
What is my size?
We usually recommend you to take your usual size. The fit and specific recommendations can be found on the product page. 
How sustainable are your products?
You can find all our statements regarding sustainability on the sustainability page.
I have a problem with my order.
We are happy to help! Please make sure to communicate your order number and your full details in your email. You can contact us via email: or give us a call +31 (0) 76 522 3186
I would like to ask a question.
We'd love to hear about it. You can reach us at




We focus on simple, yet powerful design to create timeless premium quality products. We take pride in our sustainable approach, which is to produce 100% of our collections in Europe, using the most sustainable fabrics and together, we plant trees to reduce our impact on the planet.


The fashion industry is one of the most polluting industries in the world after oil. It makes up for 10% of humanity's carbon emissions, 85% of all textiles go to waste each year and 90% of wastewater in developing countries is discharged into rivers without treatment.

Our statement:We are not a fashion company, means that we are not like other fashion companies, driven by profits at all costs. Our drive is to create the most sustainable clothing brand.


What about us, as consumers?

We should expect more from brands! We should choose for brands that show ethics and responsibility. We should also adjust our relationship with products, look for better quality to discard less. We should support brands we share values with.



With many years of experience in this industry that is now broken, we want to build a brand that is in line with people's expectations and our current and future challenges. Building a sustainable future is not a trend, it is an obligation and we take it very seriously.

Exceptional Products and Sustainability are Van Harper DNA and we promise that,
together, we will have an impact.


Buy less, buy better. More than 60% of the products made are trashed within the first year. We make exceptional quality products, made to last for us to reduce our consumption and adopt the right habit.


Buy local. We produce 100% of our product in Europe. We then avoid our products to travel half way across the globe at the expense of our planet.


Our shirts are made of the best premium quality. You can feel and see this immediately. Once a Van Harper shirt, always a Van Harper shirt.